Six core pillars that define how 97pk protects every Pakistani player on our platform — from Karachi to Islamabad and everywhere in between.
Any 97pk player can request a self-exclusion at any time — for a defined period or permanently. Once activated, your account is suspended and you cannot access any games, place bets, or make deposits during the exclusion window. No questions asked, no waiting period.
Set daily, weekly, or monthly PKR deposit limits and loss limits directly from your account dashboard. Limits take effect immediately when reduced. Increasing a limit requires a mandatory 48-hour cooling-off period to ensure the decision is deliberate, not impulsive.
Set a maximum session duration so that 97pk will automatically log you out after a defined period of play. You can also set session reminders that notify you of how long you have been playing — a simple but effective way to stay aware of your gambling time.
If you feel you need a short break from gambling without committing to a full self-exclusion, 97pk offers cooling-off periods of 24 hours, 48 hours, 7 days, or 30 days. During a cooling-off period your account is paused and you cannot log in or deposit any funds.
97pk's reality check feature sends you an on-screen notification at intervals you choose — every 30, 60, or 90 minutes — showing you your current session duration and net result. This keeps you informed and helps you make conscious decisions about whether to continue playing.
97pk operates a strict 21+ age policy across all games and betting markets. Every account undergoes CNIC-based identity verification before full account access is granted. Accounts found to belong to users under 21 are immediately suspended and permanently closed, with all funds returned where applicable.
97pk enforces a strict minimum age requirement of 21 years for all registered users. This is not simply a terms-of-service formality — it is an actively enforced policy backed by CNIC-based identity verification during the account registration process. All Pakistani players are required to submit a valid National Identity Card before their account is fully activated for real-money wagering.
In addition to registration-time verification, 97pk reserves the right to request renewed identity documentation at any point during the account lifecycle — particularly if our responsible gaming team identifies patterns that suggest age misrepresentation. Where a minor is discovered to have opened an account, 97pk will immediately and permanently close that account, void all bets and wins, return any deposits where possible, and flag the incident in accordance with our compliance obligations.
Parents and guardians in Pakistan are encouraged to use device-level parental controls to prevent underage access to online gaming platforms. If you are aware of a minor who has registered on 97pk, please contact our support team immediately so we can take action without delay.
Parental Advisory: If you share your device with minors, please ensure your 97pk account is always logged out when not in use and that your login credentials are not accessible to anyone under the age of 21.
Problem gambling can affect anyone — regardless of city, income level, or how long someone has been playing. 97pk wants every Pakistani player to be able to recognise the warning signs early.
Financial Warning Signs: Betting beyond your means, borrowing money to gamble, missing bill payments, or depleting savings to fund 97pk deposits are serious red flags.
Emotional Warning Signs: Feeling anxious, irritable, or depressed when not gambling; using gambling to escape problems; mood swings tied to wins and losses.
Social Warning Signs: Withdrawing from family and friends in Lahore, Faisalabad, or elsewhere; lying about gambling activity; neglecting work or daily responsibilities to play.
Behavioural Warning Signs: Chasing losses repeatedly, being unable to stop once you start, increasing bet sizes to maintain excitement — these are patterns worth addressing immediately.